
Frequently Asked Questions - BS Suites Heidelberg
Here you will find answers to key questions about your stay in our holiday apartments in Heidelberg's old town. If your question isn't listed, feel free to contact us directly at any time.
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Code:
SUITES10
Comfortable apartment in the best location of Heidelberg's old town, ideal for up to 2 people. Perfect for city trips or business stays.
Modern apartment in Heidelberg's old town near the university and Neckar. Suitable for up to 3 people, ideal for short and long stays.
Premium apartment in the heart of Heidelberg's old town, offering space for up to 3 people. Comfortably equipped for leisure and business trips.
Apartment in a central location of Heidelberg's old town, equipped for up to 3 guests. Ideal for vacationers, families or business travelers.
Cozy apartment centrally located in Heidelberg, equipped for up to 3 guests. Perfect for city visitors and business travelers.
Large communal terrace with seating in the courtyard, available to all guests. Ideal for relaxing during your stay.
Discover sights and popular activities in Heidelberg. Recommendations for castle, old town, Neckar as well as excursions and events.
Get an insight into the BS Suites and their amenities. Impressions of rooms, terrace and surroundings in Heidelberg's old town.
Find answers to the most important questions about booking, arrival, amenities and stay at BS Suites Heidelberg.
Here you will find answers to key questions about your stay in our holiday apartments in Heidelberg's old town. If your question isn't listed, feel free to contact us directly at any time.
BS Suites are located in Heidelberg's old town, which is largely car-free. Public parking garages such as P12 Kornmarkt, P13 Karlsplatz, and P11 Universitätsbibliothek are just a few minutes' walk away.
The apartments are located in a historic building and are therefore not fully wheelchair accessible. Please contact us to discuss individual accessibility needs and alternatives.
Check-in is contactless via a key safe. You will receive your personal code before arrival. Check-out is possible until 11:00 - simply return the key to the safe.
Pets are not allowed. We appreciate your understanding as we strive to provide allergy-friendly accommodations.
Yes, bed linen and towels are included for the duration of your stay - no need to bring your own.
Yes, all apartments offer free high-speed Wi-Fi - ideal for work and streaming.
Yes, our apartments are well-suited for long-term guests, featuring kitchenettes, optional laundry facilities, and ample space - perfect for business, study, or temporary stays.
Yes, we are happy to provide a baby cot upon request. Please inform us in advance so we can arrange it for your arrival.
No, there is no minimum stay. You are welcome to book for just one night or for longer periods.
Heidelberg's main station is around 3 kilometers away. You can reach BS Suites in about 10 minutes by car or taxi. Public transportation (buses or trams) takes approximately 15 minutes to the “Alte Brücke” stop, just a short walk from the apartments.
Heidelberg's old town offers a wide range of shopping, cafés, restaurants, and supermarkets - all within walking distance. You'll find both local specialties and international cuisine.
Smoking is not permitted in the apartments. However, smoking is allowed in designated outdoor areas such as the shared terrace.