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Frequently Asked Questions - BS Suites Heidelberg

Here you will find answers to key questions about your stay in our holiday apartments in Heidelberg's old town. If your question isn't listed, feel free to contact us directly at any time.

Are there parking options near BS Suites Heidelberg?

BS Suites are located in Heidelberg's old town, which is largely car-free. Public parking garages such as P12 Kornmarkt, P13 Karlsplatz, and P11 Universitätsbibliothek are just a few minutes' walk away.

Are BS Suites apartments wheelchair accessible?

The apartments are located in a historic building and are therefore not fully wheelchair accessible. Please contact us to discuss individual accessibility needs and alternatives.

How does check-in and check-out work at BS Suites?

Check-in is contactless via a key safe. You will receive your personal code before arrival. Check-out is possible until 11:00 - simply return the key to the safe.

Are pets allowed in the apartments?

Pets are not allowed. We appreciate your understanding as we strive to provide allergy-friendly accommodations.

Are bed linen and towels included?

Yes, bed linen and towels are included for the duration of your stay - no need to bring your own.

Is high-speed Wi-Fi available in the apartments?

Yes, all apartments offer free high-speed Wi-Fi - ideal for work and streaming.

Are the apartments suitable for long-term stays?

Yes, our apartments are well-suited for long-term guests, featuring kitchenettes, optional laundry facilities, and ample space - perfect for business, study, or temporary stays.

Are baby cots available in the apartments?

Yes, we are happy to provide a baby cot upon request. Please inform us in advance so we can arrange it for your arrival.

Is there a minimum stay requirement at BS Suites?

No, there is no minimum stay. You are welcome to book for just one night or for longer periods.

How far is the main station from the apartments?

Heidelberg's main station is around 3 kilometers away. You can reach BS Suites in about 10 minutes by car or taxi. Public transportation (buses or trams) takes approximately 15 minutes to the “Alte Brücke” stop, just a short walk from the apartments.

Are there shops and restaurants nearby?

Heidelberg's old town offers a wide range of shopping, cafés, restaurants, and supermarkets - all within walking distance. You'll find both local specialties and international cuisine.

Is smoking allowed in the apartments?

Smoking is not permitted in the apartments. However, smoking is allowed in designated outdoor areas such as the shared terrace.

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